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Terms & Conditions

Welcome to Global Links (Pvt) Ltd. By placing an order with us or accessing our services, you agree to the following terms and conditions. Please read them carefully.

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General

• Global Links (Pvt) Ltd is a registered import and export company based in Sri Lanka.

• These terms govern all transactions between Global Links (Pvt) Ltd and its customers (both retail and wholesale).

• We reserve the right to update or modify these terms at any time without prior notice.

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Orders & Payments

• All orders are subject to product availability and confirmation.

• Prices are quoted in USD unless otherwise stated.

• Full or partial advance payment may be required before processing or shipping.

• Accepted payment methods include bank transfer, PayPal, Wise, or other approved gateways.

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Shipping & Delivery

• We offer worldwide shipping via trusted courier and freight services.

• Delivery times may vary based on product type, quantity, and destination.

• Customers are responsible for providing accurate delivery information.

• Shipping charges and customs duties (if applicable) are borne by the buyer.

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Returns & Refunds

• Only approved claims (e.g., damaged, missing, or incorrect products) are eligible for return or refund.

• Claims must be made within 7 days of delivery with valid proof.

• See our full Return Policy for details.

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Product Quality

• We ensure all products meet export quality standards.

• As our goods are natural/agricultural (e.g., spices, plants), slight variations may occur in size, color, or appearance.

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Liability

• Global Links (Pvt) Ltd is not liable for delays caused by customs, natural events, or third-party carriers.

• Our responsibility ends once the goods are handed over to the shipping provider unless otherwise agreed in writing.

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Use of Website

• Content on this website is owned or licensed by Global Links (Pvt) Ltd. Unauthorized copying or distribution is prohibited.

• Website usage is subject to compliance with privacy and legal standards.

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Governing Law

• These terms are governed by the laws of Sri Lanka.

• Any disputes will be subject to the jurisdiction of the courts of Colombo, Sri Lanka.

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Contact Us

For questions or clarification, please contact:
📩 info@igloballinks.com

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