At Global Links (Pvt) Ltd, customer satisfaction is our top priority. We stand by the quality of our products and our commitment to providing excellent service. Please review our return and refund policy below:

Returns Eligibility

We accept returns and offer refunds or replacements only under the following conditions:

• Products are damaged during transit

• Items are incorrect or missing from your order

• Quality concerns are reported with clear evidence (e.g., photos or videos)

Return Window

Claims must be submitted within 7 days of receiving your order. We cannot process claims submitted after this period.

How to Request a Return

1. Contact us at 📩 info@igloballinks.com with:

   • Order number

   • Description of the issue

   • Clear photos or video proof

2. Our team will review your request within 48 hours

3. If approved, we will provide return instructions or offer a refund/replacement

Refunds

Approved refunds will be issued to your original payment method within 5–10 business days after confirmation.

Non-Returnable Items

Due to the nature of our products, we do not accept returns for:

• Perishable goods without damage (e.g., live plants, dried spices)

• Products without original packaging

• Orders returned without prior approval

International Returns

Return shipping costs for international orders are the responsibility of the buyer unless the return is due to our error (e.g., wrong or damaged item).

For any return-related inquiries, feel free to contact us directly.
We’re here to help and ensure a smooth experience every time.